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Shipping & Returns

Returns Policy

You have fourteen (14) days, from receiving the goods, in which to cancel the order and return the goods to us.

Providing cancellation was within that period, you are entitled to a Full Refund (including any postal charges paid by you). Though you DO need to send back the goods to us and YOU will need to pay the return postage.

You may cancel a "files(s) download" of ANY digital  item within fourteen (14) days of purchase for a full refund. NO questions asked. It's as simple as that ...

You should expect to receive your refund within four working days through either your PayPal, Credit/Debit Card (depending on your method of payment) however, in many cases you will receive a refund more quickly.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. You MAY be liable for all and any Custom Duties or Local Taxes which are NOT included in the purchase price in our eStore

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next half kilo.

We can digitally deliver your eBook to virtually any valid e-mail address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.